Help desk
Support & Help
Questions about your account, billing, or the app? Reach our team directly — or open the in-app help desk if you already have an account.
Email Support
admin@garvailabs.com
Customer Care
+91 92866 52872
In-app Help Desk
Open support desk →
@meet_joey_ai
Send us a message
Fill in the form below and our team will reply to your email, usually within 2–4 business hours.
Message sent. We received your request and will reply to your email shortly.
Frequently asked questions
How quickly will I hear back?
Our team reviews messages within 2–4 business hours. Billing and urgent issues are prioritised.
Where will replies be sent?
We reply to the email address you provide in the form above.
What about pet health emergencies?
Joey AI Support is for account and product help only. If your pet needs urgent care, contact your nearest veterinary clinic immediately — do not wait for an email reply.